Ongoing IT support for factories and industrial businesses
Help your teams get back to work with a clearly scoped maintenance plan. We start with remote triage where suitable and arrange a site visit after understanding the issue and scope.
Why you need this
Reviewing the network and affected devices helps identify the next step.
Collect the issue details and operational impact before choosing a support route.
Scheduled reviews of covered assets help prioritize and document follow-up.
How it works
Tell us the site, affected system, and operational impact.
Gather details and determine whether remote support fits the case.
If on-site work is needed, review and approve the visit scope first.
Confirm work, price, and responsibilities before support or maintenance starts.
Help with business-user and device issues within the agreed coverage.
Review wired and wireless networks and connectivity within scope.
Review server and backup status and recovery options for covered systems.
Review suitable protection for sites and users after understanding requirements.
FAQ
No. We start remotely when suitable and arrange an on-site visit when needed and its scope is approved.
Operational technology (OT/PLC/SCADA) needs a separate scope review with the factory owner. No changes are made without written approval and an agreed work plan.
No. Coverage and response times apply only when explicitly stated in a written proposal or agreement.
Start with your factory details
Users, devices, sites, and operational impact help us recommend the next step. Review your summary before sending the request.
The price snapshot has expired or has not been reviewed yet, so amounts are temporarily hidden. Ask OMA to confirm price, scope, and availability before approval or work starts.
The price snapshot has expired or has not been reviewed yet, so amounts are temporarily hidden. Ask OMA to confirm price, scope, and availability before approval or work starts.
Not sure which path fits your situation? Talk to an expert
Related services
A technology partner that lightens the load
The decision is not a salary-versus-package comparison. It is about ownership, available expertise, and clear access and decisions. Choose a model for your operations, then agree the scope before work begins.
Fits daily work that needs a consistent on-site presence and deep knowledge of your business.
Ask whether an OMA team member can be assigned to agreed duties, hours, and work location.
Fits when you need remote help, visits, and related expertise from a team rather than one person.
Fits when an internal lead knows the business and needs backup for specialist work or peak demand.
Trust is built into the details
An additional comparison — not the only factor
Enter the costs you know. This annual comparison is indicative and changes with service scope, taxes, and extra work.
Enter at least the monthly salary and service fee to compare annual totals.
This calculation stays in your browser and is not sent or saved. Before deciding, confirm both options cover the same users, devices, service hours, taxes, travel, and scope. A suitable managed service can cost less than hiring multiple specialists, but the result depends on your figures and proposal scope. Request a written OMA proposal for review.
Share your user, device, and site counts and business hours; OMA can review the scope with you.
Business technology, selected
Network and security products to consider as part of a factory infrastructure review.
Products and images link to OMA Store. Price and stock can change; check the product page before placing an order.
The store · alongside the service
Browse store categories related to your needs. Price, availability, and model compatibility are confirmed in the store before an order is approved.
Our engineers are ready to assess your needs and recommend the right fit.
